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	<title>How to boost your efficiency at work and enjoy Monday mornings</title>
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		<title>How to boost your efficiency at work and enjoy Monday mornings</title>
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		<title>Fuel your life for next year with new personal strategic goal setting!</title>
		<link>http://nickaction.wordpress.com/2008/10/13/fuel-your-life-for-next-year-with-new-personal-strategic-goal-setting/</link>
		<comments>http://nickaction.wordpress.com/2008/10/13/fuel-your-life-for-next-year-with-new-personal-strategic-goal-setting/#comments</comments>
		<pubDate>Mon, 13 Oct 2008 04:32:37 +0000</pubDate>
		<dc:creator>nickaction</dc:creator>
				<category><![CDATA[Change]]></category>
		<category><![CDATA[Efficiency]]></category>

		<guid isPermaLink="false">http://nickaction.wordpress.com/?p=549</guid>
		<description><![CDATA[The increasing complexity of our environment demands more and more of us. How can we be prepared as individuals, as well as organizations, for uncertainties? &#8211;Through creating our own future on the basis of a strong personal strategic action plan. If you haven&#8217;t yet set up your new strategic action plan for coming year, it&#8217;s time to do [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=nickaction.wordpress.com&amp;blog=4302675&amp;post=549&amp;subd=nickaction&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<title>Hating the hierarchy or demanding change?</title>
		<link>http://nickaction.wordpress.com/2008/08/21/hating-hierarchy-or-demanding-change/</link>
		<comments>http://nickaction.wordpress.com/2008/08/21/hating-hierarchy-or-demanding-change/#comments</comments>
		<pubDate>Thu, 21 Aug 2008 09:00:56 +0000</pubDate>
		<dc:creator>nickaction</dc:creator>
				<category><![CDATA[Change]]></category>

		<guid isPermaLink="false">http://nickaction.wordpress.com/?p=440</guid>
		<description><![CDATA[Authority is not so fashionable anymore. It&#8217;s true at school. It&#8217;s true in business. Some young and not-so-young managers tend to blow the doors off traditional, slow and complex management practices. This can often be an individual sharp and impulsive reaction that reflects unease with bosses. This is generally not too difficult to handle. If [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=nickaction.wordpress.com&amp;blog=4302675&amp;post=440&amp;subd=nickaction&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<title>Cold call center, dehumanized robots or smiling human beings?</title>
		<link>http://nickaction.wordpress.com/2008/08/12/telephone-support/</link>
		<comments>http://nickaction.wordpress.com/2008/08/12/telephone-support/#comments</comments>
		<pubDate>Tue, 12 Aug 2008 09:03:23 +0000</pubDate>
		<dc:creator>nickaction</dc:creator>
				<category><![CDATA[Communication]]></category>

		<guid isPermaLink="false">http://nickaction.wordpress.com/?p=261</guid>
		<description><![CDATA[Telephone support ineffectiveness can hurt a business badly. We all suffer from the not always well-programmed robots guiding us through a nightmare of questions and answers, only to ultimately let us down. We all suffer from externalized/delocalized call centers where people do not always let their skills shine through. We all suffer from support people [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=nickaction.wordpress.com&amp;blog=4302675&amp;post=261&amp;subd=nickaction&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<title>Kill bad habits [4]: listening, listening versus talking, talking</title>
		<link>http://nickaction.wordpress.com/2008/08/05/listening-versus-talking/</link>
		<comments>http://nickaction.wordpress.com/2008/08/05/listening-versus-talking/#comments</comments>
		<pubDate>Tue, 05 Aug 2008 17:44:15 +0000</pubDate>
		<dc:creator>nickaction</dc:creator>
				<category><![CDATA[Communication]]></category>

		<guid isPermaLink="false">http://nickaction.wordpress.com/?p=382</guid>
		<description><![CDATA[Please read &#8220;Kill bad habits&#8221; before starting to read this post. Excerpt from the post &#8220;Kill bad habits&#8221;: [4] Talking too much without asking questions and paying too little attention (or zero attention) to others. Big talkers are most of the time terribly painful. You try to be polite &#8211; you cannot interrupt them abruptly [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=nickaction.wordpress.com&amp;blog=4302675&amp;post=382&amp;subd=nickaction&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<title>Kill bad habits [3]: strengthen your meeting best practices</title>
		<link>http://nickaction.wordpress.com/2008/07/30/meeting-best-practices/</link>
		<comments>http://nickaction.wordpress.com/2008/07/30/meeting-best-practices/#comments</comments>
		<pubDate>Wed, 30 Jul 2008 09:15:17 +0000</pubDate>
		<dc:creator>nickaction</dc:creator>
				<category><![CDATA[Efficiency]]></category>

		<guid isPermaLink="false">http://nickaction.wordpress.com/?p=230</guid>
		<description><![CDATA[Please read &#8220;Kill bad habits&#8221; before starting to read this post. Excerpt from the post &#8220;Kill bad habits&#8221;: [3] Never respecting a meeting time schedule and a strict agenda. It starts with people coming late to the meeting. Accepting this is always a bad start. There is a long list of the wackiest excuses for [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=nickaction.wordpress.com&amp;blog=4302675&amp;post=230&amp;subd=nickaction&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<title>Kill bad habits [2]: analyse our wrongdoings, learn, teach, activate</title>
		<link>http://nickaction.wordpress.com/2008/07/26/analyse-learn-teach-activate/</link>
		<comments>http://nickaction.wordpress.com/2008/07/26/analyse-learn-teach-activate/#comments</comments>
		<pubDate>Sat, 26 Jul 2008 13:19:22 +0000</pubDate>
		<dc:creator>nickaction</dc:creator>
				<category><![CDATA[Efficiency]]></category>

		<guid isPermaLink="false">http://nickaction.wordpress.com/?p=95</guid>
		<description><![CDATA[Please read &#8220;Kill bad habits&#8221; before starting to read this post. Excerpt from the post &#8220;Kill bad habits&#8221;: [2] Ignoring “It takes months to get a customer. Seconds to lose one” while expressing strong disagreement with a customer. Lack of self-control, excessive ego demonstration, poor listening: all this leads to incoherent attitudes that a customer [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=nickaction.wordpress.com&amp;blog=4302675&amp;post=95&amp;subd=nickaction&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<title>Kill bad habits [1]: choosing between working hard or working smart</title>
		<link>http://nickaction.wordpress.com/2008/07/25/working-hard-working-smart/</link>
		<comments>http://nickaction.wordpress.com/2008/07/25/working-hard-working-smart/#comments</comments>
		<pubDate>Fri, 25 Jul 2008 15:43:06 +0000</pubDate>
		<dc:creator>nickaction</dc:creator>
				<category><![CDATA[Efficiency]]></category>

		<guid isPermaLink="false">http://nickaction.wordpress.com/?p=43</guid>
		<description><![CDATA[ <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=nickaction.wordpress.com&amp;blog=4302675&amp;post=43&amp;subd=nickaction&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<title>Kill bad habits</title>
		<link>http://nickaction.wordpress.com/2008/07/23/hello-world/</link>
		<comments>http://nickaction.wordpress.com/2008/07/23/hello-world/#comments</comments>
		<pubDate>Wed, 23 Jul 2008 09:33:49 +0000</pubDate>
		<dc:creator>nickaction</dc:creator>
				<category><![CDATA[Communication]]></category>
		<category><![CDATA[Efficiency]]></category>

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		<description><![CDATA[It&#8217;s amazing how people keep their bad habits active. Although they pretty well know that they are doing something wrong, although they understand what to do when they are told what to do, most of the time, they go on and stay trapped.   → A few real-life examples here &#8211;ask yourself the question &#8220;How [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=nickaction.wordpress.com&amp;blog=4302675&amp;post=1&amp;subd=nickaction&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<title>Back to 1784. Straight talk about delegation. How about your practices today?</title>
		<link>http://nickaction.wordpress.com/2008/07/20/back-to-1784-straight-talk-about-delegation-how-about-your-practices-today/</link>
		<comments>http://nickaction.wordpress.com/2008/07/20/back-to-1784-straight-talk-about-delegation-how-about-your-practices-today/#comments</comments>
		<pubDate>Sun, 20 Jul 2008 16:26:00 +0000</pubDate>
		<dc:creator>nickaction</dc:creator>
				<category><![CDATA[Delegation]]></category>

		<guid isPermaLink="false">http://nickaction.wordpress.com/?p=122</guid>
		<description><![CDATA[Roger, a good friend of mine, always chasing for smart ideas, emailed me an amusing quote this morning. Back in 1784 in France. Duke of Choiseul, a French military, statesman and skillful diplomat, with many provocative ideas, during a visit by Talleyrand, the Foreign Affairs Minister who served under Napoleon and later started negotiations to [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=nickaction.wordpress.com&amp;blog=4302675&amp;post=122&amp;subd=nickaction&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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